🔄 Refund & Return Policy – CanadaShooters.com
At CanadaShooters.com, we are committed to providing quality products and a transparent, fair return process in accordance with Canadian regulations.
📦 Eligibility for Returns
We accept returns under the following conditions:
- The item is unused and in original condition
- The item is returned in its original packaging
- The return request is made within 7 days of delivery
👉 Returns that do not meet these conditions may not be accepted.
⚠️ Non-Returnable Items
Due to safety and legal regulations, the following items are non-refundable and non-returnable:
- Firearms
- Ammunition
- Opened or used products
- Any item that has been modified or tampered with
👉 All firearm sales are considered final once processed and shipped
🔒 Damaged or Incorrect Items
If you receive an item that is:
- Damaged during shipping
- Incorrect (not what you ordered)
👉 Please contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the item
We will review and resolve the issue as quickly as possible.
💰 Refund Process
Once your return is received and inspected:
- Approved refunds will be processed within 5–10 business days
- Refunds are issued to the original payment method
👉 Processing times may vary depending on your payment provider.
🚚 Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- We recommend using a trackable shipping service
❌ Order Cancellations
- Orders may be canceled before processing and PAL verification
- Once an order has been processed or shipped, it cannot be canceled
⚠️ Legal Compliance
All returns and refunds must comply with Canadian firearm laws and safety regulations.
We reserve the right to refuse returns that violate legal or safety requirements.
📞 Contact Us
For any return or refund inquiries:
👉 Please visit our Contact Page or email our support team.
We are here to ensure a fair and transparent resolution for all customers.
